Shipping & Fees
🌿 Now we’re into the festive period, I am to process orders (non dress orders) within 10-12 working days of a customer purchasing. This means sorting, packaging and shipping your order - you will then receive your dispatch email on the day of shipment. For any items that are made to order, processing times may vary. Feel free to drop me an email if you have any questions on my processing times, etc at email@example.com
* For custom orders/mainly made to order items (dresses etc) the turn around time on the latest reopening (1st Dec) is 4 working weeks - this means orders will start to ship after Christmas. This doesn’t including dispatch and shipping, it is the physical act of making your item.
🌿 I ship all items first class with Royal Mail - this usually is 3-5 business days from me putting your parcel into the mail box. From October all UK orders will be send Tracked 48hrs
If you have not received your item within 14 working days of your dispatch date & you’re in the UK, please email me and I am more than happy to send out a replacement or investigate where I can with Royal Mail. Please first check you have provided all the correct address details - as if the incorrect details were provided, I cannot provide a replacement or refund.
🌙 All items outside of the UK are sent standard first class airmail with Royal Mail. This usually takes anywhere from 1-6 weeks, depending on the time of year these times can be massively effected. (Shipping to the US usually takes up to 3 working weeks)